What is an Unemployment Insurance (UI) Benefit Overpayment?
If you have an overpayment, it means that the Kansas Department of Labor (KDOL) has determined that you obtained Unemployment Insurance (UI) benefits in excess of the amount that might otherwise have applied. There can be several causes of overpayment. The most common is a determination, at a hearing or an appeal, that you were not qualified to receive UI benefits which had already been provided to you. Some, but not all, overpayments are based upon fraud.

The amount of overpayment was indicated on the determination or order you received from KDOL or, if the result of an appeal to the Court system, it may have been stated in the Court’s Order(s). You may obtain a current statement of overpayment, interest and related costs to be recovered by calling Asset Recovery at (785) 296-3609.

PURSUANT TO LAW, YOU ARE REQUIRED TO REPAY ALL UI BENEFIT OVERPAYMENTS TO THE KANSAS DEPARTMENT OF LABOR. As a general rule, an overpayment does not result in recovery efforts until after an overpayment determination has been made, all appeals have been resolved and time for further appeals has run out. Asset Recovery efforts commence after the overpayment amount has become an unappealable final administrative determination subject only to collection and recovery efforts.

Obtaining your UI Overpayment Account Balance
To obtain your current Overpayment Account balance click here. You will need to know your personal Overpayment Account Balance Identification Code (OABIC) to obtain your current balance. Your personal OABIC is located on mailings from KDOL concerning your UI Overpayment Account. DO NOT share your code with anyone and keep it in a secure place.

With proper identification, balances may also be obtained by phone through the Department of Labor’s Asset Recovery unit at (785) 296-3609. Phones are answered between 8 a.m. and 5 p.m. on regular work days.

Make a payment on your balance
Payments on an Overpayment Account may be made by check, money order or cashier’s check and made payable to the Kansas Department of Labor - Asset Recovery.

  • Mail or deliver to 401 SW Topeka Blvd., Topeka KS 66603-3182.
  • Do not send cash.
  • Include sufficient information on the payment form to identify the account to which the payment is to be applied, such as First, Middle or Last Name and a Phone Number or the UID # located on the statements. DO NOT PLACE YOUR SOCIAL SECURITY NUMBER ON THE FORM OF PAYMENT.
  • Credit card payments can be made at On-Line Credit Card Payments.
  • Some banks and financial institutions provide services that would provide an automatic monthly payment. You should talk to your bank or financial institution about services that they might offer to assist you with regular payments.
  • KDOL does not currently accept Automated Clearing House (ACH) payments on overpayments.

Voluntary repayment plan

  • Voluntary repayment plans are available for individuals unable to pay the entire amount in a lump sum.
  • A voluntary repayment plan is your promise of how you intend to reduce your UI Overpayment account to a zero balance. Offered plans are neither accepted nor rejected (and there is no return confirmation) but are left open for your performance of your stated intentions. Remember to make each payment when due. Under any repayment plan, a final payment may be larger or smaller than any recurring payment amount. Failure to timely make a payment will mean that there is no plan in place. Making timely and suitable payments under a repayment plan or offer may extend your time to repay the overpayment, but does not compromise or reduce the balance of your Overpayment account. In addition, your voluntary payments may not prevent KDOL from offsetting other monies including, but not limited to, tax returns, offsets, other benefits or future UI benefits.
  • If you want to establish a repayment plan, you will need your personal information, the current balance and suggested monthly repayment of your Overpayment account. Complete the Overpayment Repayment Plan or en Español-Overpayment Repayment Mail the completed, signed form with an initial payment to: Kansas Department of Labor, Asset Recovery, 401 SW Topeka Blvd., Topeka, KS 66603-3182.
  • You may call Asset Recovery at (785) 296-3609 to obtain your current balance or click here.

Voluntary wage withholding

Answers to frequently asked questions about overpayments