Filing an Initial Claim

  • What information do I need to file a new application?

  • What if I have wages earned in another state, the military, or the federal government?

  • How do I file an application for unemployment on the internet?

  • When can I file an application for unemployment on the internet?

  • What can I expect when filing online?

  • How do I file an application for unemployment by phone?

  • Are there times when I have to file a claim by phone?

  • What if someone has worked out of state in the past 18 months?

  • What happens after I file an application for unemployment?

  • Will checking my name and Social Security number delay the time it takes to get my benefits?

  • How do you check my identity?

  • Why did I receive an Identity Verification form from KDOL?

  • What information do you need for identity verification?

  • I can’t find my Social Security card. How do I get a new or replacement card?

  • How do I file another application if I have filed one in the past?

  • What do you mean by adjudication process? Is there something wrong with my claim?

  • How can I add to or correct my answer on the application?

  • When I click on the “additional questions” link nothing happens.

  • The last page indicated that my claim was not complete. How can I check on my claim?

  • I am unable to download the form. What should I do?

  • I was unable to print the summary document or form.