The Unemployment Insurance Contact Center does not provide in-person service.
All inquiries must be addressed over the phone, Monday – Friday from 8 a.m. – 4:15 p.m.
Unemployment Insurance Division
Unemployment insurance (UI) is a state-operated insurance program designed to provide temporary and partial financial assistance to replace lost wages to Kansas workers when they are unemployed through no fault of their own and meet the requirements of State law.
The program ensures that, if you meet the eligibility requirements of the law, you are entitled to some income while you are looking for a job, up to a maximum of 26 full weeks in one calendar year, depending on when the claim was established.
Entitlement: Are you monetarily entitled to receive benefits based on wages earned in the base period?
Eligibility: Do you meet the requirements to be eligible for UI based on your separation from employment, ability to work, availability to work and efforts to seek work?
If you have earned enough wages to qualify for benefits, you will be entitled to receive regular unemployment benefits for those weeks when you are either totally or partially unemployed and meet all requirements. The Kansas Department of Labor (KDOL) determines both your weekly benefits amount (WBA) and your total benefit amount (TBA) based on the wages you earned during your base period.
Click HERE to check if you meet the monetary qualifications.
The UI program is funded by federal and state taxes on employers that provides cash benefits to eligible workers.
Employers are taxed by the Federal Unemployment Tax Act (FUTA) and the State Unemployment Tax Act (SUTA). The UI Trust Fund is made by Kansas employers and are governed by KSA 2019 Supp. 44-710a. The State assesses employers a tax on the first $14,000 of wages paid to each employee, based on the employer’s experience with the unemployment system.