Contact Us

KANSASWORKS
877-509-6757
KANSASWORKS.helpdesk@ks.gov

FAQs

Do I have to do anything special to be registered?

No. Once you’ve completed your application, you are registered with KANSASWORKS.
Do I need to do anything special after I am registered with KANSASWORKS?

When you access your account at KANSASWORKS.com for the first time, you will be prompted to change your password. Once registered with KANSASWORKS, you are in control of your job search. The services provided through KANSASWORKS can help you by providing information about job openings and other resources to help you find employment.
How do I know if I must complete the MRP?

If you have received (3) weeks of benefits within your claim year, you will be required to complete MRP. KANSASWORKS will send you an email with instructions on how to complete, enrollment and what is required. Be sure to check your email and your spam or junk folder. For more information go to My Reemployment Plan page.
How will I get the information about my username and password for KANSASWORKS?

Your username and temporary password for KANSASWORKS will be mailed to you with your monetary determination notice. If you complete your UI benefits application online, your username and temporary password will also be provided on the confirmation page once you complete your application.
I completed MRP, but am not receiving benefits, what do I do?

The MRP program is administered by KANSASWORKS. it can take 7-10 days for account to come into compliance if MRP is not completed on time. Once KANSASWORKS confirms completion of the MRP, they will contact KDOL. The KDOL UI Contact Center is unable to assist with MRP compliance or completion. You MUST contact your local Workforce Center or visit KansasCommerce.gov/MRP for more information or assistance.
Is everyone who applies for unemployment benefits registered with KANSASWORKS?

Everyone who applies for unemployment insurance benefits online or by phone will automatically be registered with KANSASWORKS. Individuals who are registered for unemployment insurance benefits by their employers through an electronic filing process will not be automatically registered with KANSASWORKS. However, those individuals can take advantage of the benefits by registering with KANSASWORKS.
What if my employer files my application through the electronic filing program? Will I still be registered with KANSASWORKS?

No. Individuals whose applications for unemployment benefits are filed electronically by their employers are not automatically registered for KANSASWORKS. Those individuals must register with KANSASWORKS.
What is automatic registration?

Automatic registration is a process that allows claimants who apply for Unemployment Insurance benefits to be automatically registered for services through KANSASWORKS, the state’s workforce system linking businesses, job seekers and educational institutions. The information provided on the UI benefits application is used to register the claimant with KANSASWORKS.
What is the benefit of being registered with KANSASWORKS?

Registration with KANSASWORKS gets you one step closer to finding a job. You can perform job searches, build and post online resumes, save job searches, create personal profiles and receive email updates. You will also have access to staff services that can help you find a job, as well as additional resources, including skills certification and training programs.
What kind of job matching information will I receive through the automatic registration program?

Claimants who complete their applications for unemployment insurance benefits online will be provided helpful information regarding the number of current job listings on KANSASWORKS that match their job classification. This same information is available to anyone registered, including those who apply for unemployment benefits by phone, by accessing their account via KANSASWORKS.
Who must complete MRP?

Anyone who receives notice from KANSASWORKS of enrollment in My Reemployment must complete the program.

If you believe you have been enrolled by mistake please see your local Workforce Center or visit www.kansascommerce.gov/mrp. Do not call the Contact Center. Phone representatives at the Contact Center are unable to assist with MRP compliance or completion.
Will the Kansas Department of Labor (KDOL) be notified?

Yes. KANSASWORKS will contact KDOL after completion of MRP has been confirmed.

My Reemployment Plan

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My Reemployment Plan (MRP) program helps connect Kansans to job opportunities through one-on-one assistance with workforce service professionals in their local area. Individuals who receive unemployment benefits are required to enroll in the program to remain eligible for benefits.

NOTE: Only those who are notified need to enroll in MRP. Claimants that receive three weeks of benefits will be enrolled.

Enrollment in MRP

Claimants receiving unemployment insurance (UI) through the Kansas Department of Labor (KDOL) may be required to complete the following steps within fourteen (14) days of being notified of MRP eligibility:

Step One

Log into your account KANSASWORKS.com. To log into your KANSASWORKS account you will need to use the username and password on your notification email.

NOTE: Do not create a new account. If you do not have access to your notification email with your username and password, you MUST contact KANSASWORKS. Failure to use the account in your notification email will affect your UI benefits.

Step Two

Create or Upload your resume to KANSASWORKS.com. The resume must be published so employers can find you.

Step Three

Complete the Job Plan which can be found in your KANSASWORKS.com account.

Completion of the enrollment process is mandatory and reportable by KANSASWORKS. Failure to comply with the requirements will be reported to KDOL, which will result in a denial of UI benefits.

All questions regarding MRP must be addressed to KANSASWORKS. Call 877-509-6757.

NOTE: Do not call the UI Contact Center. Phone representatives at the KDOL Contact Center are unable to assist with MRP compliance or completion.

KANSASWORKS partners with several other agencies from our state to assist job seekers, employers and training specialists. They operate many local workforce centers in communities across Kansas.