Unemployment Contact Center

Local: 785-575-1460
Toll-Free: 1-800-292-6333

Business Hours

Monday – Wednesday
8 a.m. – 4 p.m.
Thursday
8 a.m. – 3:15 p.m.
Friday
8 a.m. – 4 p.m.

The Contact Center does not provide in-person service.

FAQS

Do I have to file a weekly certification every week?

Yes, if you skip a week, it will create a break in your claim and you will need to file another application to continue filing your weekly certifications. File a weekly certification every week you are unemployed or underemployed. If you return to work or stop filing your weekly certifications, file another application.
Why can't I file my weekly certifications?
- It has been more than 14 calendar days from the last date you filed an application for benefits without any activity such as filing a weekly claim.
- It has been more than 14 calendar days from the last date you filed a weekly claim for payment.
- You earned more during the week than your weekly benefit amount.
If you have worked since filing your last application, file a new application online. If you have not worked since filing your last application, call the Contact Center for assistance.
When should I file for unemployment?

File for unemployment benefits as soon as you become unemployed, but not before your final workday is completed. Your claim is effective the week you file, not the week you become unemployed.

If you wait, you will not receive waiting period credit or payment for those weeks.
How can I add to or correct my answer on the application?

If you have already completed and submitted your application, you will be unable to change your answers or add additional information. You may fax in additional information to (785) 296-3249, fill out any requested forms stating you made an error, call the contact center, or simply provide this information if selected for a phone interview.
What happens after I file an application for unemployment?

After you file your application, you will receive a Monetary Determination letter based on your wages.

The information in the letter will show if you have earned enough wages to establish an unemployment claim. If your wages on your Monetary Determination are incorrect or missing, contact the Contact Center for assistance. You will be asked to provide check stubs, W–2 statements, or other documents.

A monetary determination does not mean you will receive benefits. Additional information may be needed from you and/or your employer to make sure you are eligible.
Why did I receive an Identity Verification form from KDOL?

We need additional information to verify your identity. We will need a copy of your Social Security card and your driver’s license or other state-issued photo ID. Legible copies of the documents should be sent by the due date on the form.

You will be ineligible to receive benefits until we receive the necessary documentation.
How do you check my identity?

Your name and Social Security number are sent through a secure transaction to the Social Security Administration for verification.

Unemployment Insurance Division

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Click the Login or Register button to apply for unemployment benefits or
to file a weekly certification.

Overview

Unemployment Insurance (UI) is a state-operated insurance program designed to provide temporary and partial financial assistance to replace lost wages to Kansas workers when they are unemployed through no fault of their own and meet the requirements of State law.

Qualifications

The program ensures that, if you meet the eligibility requirements of the law, you are entitled to some income while you are looking for a job. The current maximum amount of weeks is 16 weeks in one's benefit year. The weekly benefit amount is a minimum of $159 and a maximum of $637 per week for claims filed between July 1, 2025 and June 30, 2026. If you meet all eligibility requirements and are approved for benefits, you will receive a monetary determination letter with your maximum benefit amount (MBA) and weekly benefit amount. Weekly benefit payments are deducted from your MBA. Once the MBA reaches zero, you will no longer receive payments for that benefit year. You can reapply for a new benefit year the day after your current benefit year ends.

Filing a New Unemployment Application

When filing a new application, you will need the following information:

Personal email address
Your Social Security number
Full mailing address, including apartment or lot number, Zip Code and PO Box if you use one
A phone number where you can be reached during the day
The name and mailing address of the last employer you physically worked for, no matter how long you worked there.
Note: Your paycheck stub or W-2 form usually contains this information
The date you began and stopped working for each employer and the reason you left each job for the last 18 months
The county in which you live
Your driver's license number
If you are not a citizen or national of the United States, your employment authorization number and expiration date
If you were active duty military within the past 18 months, your DD-214, Member #4 form
If you were a federal employee, your Standard Form SF-50 or pay stub
Any separation, vacation, or holiday pay you have received or will receive in the future.

Wages earned in another state, the military or the federal government

An individual may file a claim for unemployment benefits in any state in which they have earned money. States will combine your wages for a claim. Individuals can only file/claim benefits in one state at a time, so if they begin filing in one state, their claim will remain with that state. If you have wages during the base period of your claim earned in another state, from the military or federal government, we will ask for your wage information from the other state(s), and/or your branch of service or the federal government to help process your claim. When we receive the wage information, another "Unemployment Insurance Monetary Determination" letter listing these wages will be mailed to you. You must file your weekly certification for payment when you receive your monetary determination.

If you have not earned enough wages in Kansas to be eligible for benefits without adding in the additional wages from another state, the military or federal government, your unemployment payments will be delayed until we receive the requested wage information.

Weekly Certifications (claims)

File your first weekly certification on Sunday after filing your unemployment application in the previous week. The calendar week for unemployment runs from midnight Sunday to midnight the following Saturday. For example: If you filed your application on Tuesday, file for your first weekly certification on the following Sunday. You may file weekly certifications any day of the week. Filing early in the week assures the most prompt payment.

NOTE: You will not receive a benefit payment until the weekly certification has been filed. If you do not file a weekly certification within 14 days, you will not be able to file the weekly certification. Your claim will become inactive, and you will have to file another application to re-open your unemployment.

How to file your weekly certification

You may file weekly certification on the Internet at KansasUI.gov, click Weekly in the top navigation menu. You will need the following information to file a weekly certification for payment:

The amount of your gross wages earned for any work performed (money earned before deductions, not received) during the week being claimed. This includes any pay received as a Reservist for weekend drill and annual training participation.
The number of hours you worked during the week being claimed.
Gross amount of any paid time off (such as vacation, personal time off or holiday pay) for the week being claimed.
Gross amount of severance pay received for the week being claimed.

Funding

The UI program is funded by federal and state taxes on employers that provide benefits to eligible workers.

Employers are taxed by the Federal Unemployment Tax Act (FUTA) and the State Unemployment Tax Act (SUTA). The UI Trust Fund is made by Kansas employers and are governed by KSA 2019 Supp. 44-710a.